The Change Signal with Chris Taylor
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My friend Chris Taylor, founder of Actionable, has spent eighteen years obsessing over what Bob Sutton calls the “knowing-doing gap.” Why do people get inspired in training rooms but then struggle to change their actual behaviour?
Chris shares a simple but profound matrix that reveals why so much workplace development creates “brittle commitments” that shatter under pressure. The problem isn’t the content — it’s that we’re asking people to try new behaviours only when the stakes are highest and stress hormones are flooding their systems.
His data from 7,000 programs shows something counterintuitive: the secret isn’t better training content, it’s turning situational commitments into foundational daily practice. Think of it like sports—professionals don’t practice when they’re playing.
The most powerful insight? When people practice workplace skills in their personal relationships, success rates double again because the meaning deepens and opportunities multiply.
If you’re leading change initiatives, this conversation will shift how you think about embedding new behaviours in your organization.
Three big questions that arise from this Change Signal conversation with Chris Taylor:
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Are your high-stakes moments sabotaging skill development?
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Why practice once when you could daily?
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What if home practice beats workplace training?
ABOUT CHRIS:
Chris Taylor is the founder of Actionable, a global platform that helps organizations drive behaviour change through better habits and practice-based learning. For nearly two decades, he’s worked with Fortune 500 teams and growth-stage companies to close the gap between knowing and doing.
Chris’s work: https://www.actionable.co
Connect with Chris on LinkedIn: https://www.linkedin.com/in/chrisjrtaylor
