Finding The Real Constraint
The Change Signal with Dan Heath
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Why does nobody care about your billion-dollar vision, what can Chick-fil-A teach you about bottlenecks, and how does fixing one problem always create another?
Dan Heath drops some astute and provocative truths about change leadership that'll make you rethink and reset your approach to change. First up: your carefully crafted corporate vision probably sucks because it's all about hitting numbers instead of serving real people.
Heath's blunt takedown of “corporate visions” is just a warm-up. He reveals how the theory of constraints can reset your change strategy by focusing obsessively on the single biggest bottleneck … and he tells a great story about Chick-Fil-a to make the point
Here's the bad and the good news: solving constraints is like organizational whack-a-mole. Fix one bottleneck and another pops up somewhere else. And that gives your change process focus.
This isn't your typical transformation advice – it's provocative, practical, and grounded in real stories that'll change how you think about leverage points. Heath challenges the sacred cows of change leadership with insights you won't hear anywhere else.
ABOUT DAN:
Dan Heath is the #1 New York Times bestselling co-author of Switch, Made to Stick, Decisive, Upstream, The Power of Moments, and his latest book, Reset (2025). His books have sold over 4 million copies and been translated into 35 languages. Dan also hosts the podcast What It’s Like to Be…, where he interviews people from fascinating professions. He holds an MBA from Harvard Business School.
https://www.danheath.com
Dan’s podcast: What It’s Like To Be
Get his new book: Reset: How to Change What's Not Working
